The Wye River Team
Katie Santarelli
President, Wye River
President of Wye River Insurance, Katie Santarelli leads day to day operations of the company and provides strategic brokering and consulting services to our portfolio of clients. With 15 years of experience, Santarelli brings extensive knowledge of the real estate industry paired with in-depth insurance expertise to inform clients as they make decisions regarding risk retention, risk transfer, and risk avoidance. She excels in the oversight and placement of complex layered controlled insurance programs, including loss sensitive programs, and has extensive experience in contractual risk transfer.
Prior to joining Wye River Insurance, Santarelli worked for RCM&D, an independent risk management company that earned a spot within the nation’s top 100 largest brokers of US business. During her tenure with RCM&D Santarelli led the execution of critical risk control service plans in alignment with her client’s strategic goals. She also directed the placement of builders risk programs for multifamily and retail projects and has in-depth experience negotiating insurance requirements in construction contracts.
A graduate of University of Virginia, Santarelli is a member of Urban Land Institute and CREW Baltimore. She is currently a Johns Hopkins University MREI candidate, a member of the 2020 Greater Baltimore Leadership Program and holds a CRIS Insurance Designation.
Rick Mostyn
Chief Executive Officer, Wye River
As CEO of Wye River Insurance, Rick Mostyn provides the Wye River Insurance team and clients with strategic counsel and guidance based on his more than 40 years of experience in apartment development, acquisition, homebuilding, property management and construction. Prior to establishing Wye River Insurance, Mostyn held the role of Chief Operating Officer of The Bozzuto Group, one of the nation’s preeminent multifamily real estate companies which he co-founded in 1988. During his leadership of The Bozzuto Group, Mostyn gained a comprehensive understanding of the importance and complexity of insurance and risk management needs throughout the lifespan of a real estate project, whether the land development stage, construction phase with controllers, selection of insurance programs, or during a property management take over.
Mostyn concurrently maintains his invaluable role as Vice Chairman of The Bozzuto Group and is an active board member of Homes for America, a non-profit active in the development of affordable housing. He is a graduate of the University of Maryland and has a master’s degree in Finance from Johns Hopkins University.
madison kness, cisr
Account Manager, Wye River
Madison graduated from the University of South Carolina's Darla School of Business with a degree in Risk Management & Insurance in 2019. Before joining Wye River in August 2020, Madison worked for Kastendike Insurance Group, gaining crucial industry experience.
She has brought her client servicing skills and insurance background to become our Client Service Executive. During her time at Wye River, Madison has joined the Urban Land Institue, CREW Baltimore, and has earned her CISR designation. She is currently working to continue her education within the construction and real estate industry earning her CRIS designation.
Jennifer Lee
Claims Director, Wye River
Jennifer Lee is an experienced claims professional with almost a decade of experience in claims and case management. Jennifer oversees our claims function as a Claims Director for Wye River Insurance. With her extensive knowledge in the claims industry, Jennifer provides expert guidance and consultation to our clients in multiple areas such as Workers’ Compensation, CCIP, General Liability, Property, Auto, and more. She is also an experienced claims advocate for our clients in those areas.
Before joining Wye River, Jennifer worked in the legal field and was a Department Head at a well-known law firm in Northern VA where she continued to gain litigation experience. She managed a successful department while having a caseload of her own and working closely with clients, adjusters, and opposing counsels to negotiate a reasonable settlement for her clients.
Rachelle Felton
Client service executive, Wye River
Rachelle graduated from Towson University with a degree in Business Administration. She went on to work for Bozzuto Management Company where she gained knowledge of the Real Estate and Property Management Industry in a customer support role for 3 years.
Rachelle joined the Wye River team in June of 2021 as a Client Service Representative, supporting the team and our clients in our daily operations. She is working to continue her education to expand her knowledge of the insurance industry.
Scott Colleran
Construction Risk Management Associate
Scott Colleran graduated in 2020 from James Madison University with a Bachelor of Business Administration. He joined Wye River Insurance in May 2022 as a Construction Risk Management Associate. Scott oversees the insurance and risk management administration of several complex construction insurance programs including a rolling Workers Compensation CCCIP, Subcontractor Default program and master builders risk programs.
Scott coordinates the bidding and implementation of critical security and water intrusion detection systems for builder’s risk program across the country. He is OSHA certified and is working toward his CRIS designation. Before working at Wye River, Scott worked for Clark Construction as a Business Manager.
Tyler Smith
Associate Client Executive
Tyler Smith is Associate Client Executive at Wye River. Every day Tyler works closely with clients and carrier partners on strategy, implementation and ongoing management of our insurance programs. He helps manage the Wye River portfolio of clients by offering comprehensive risk management strategies, maintaining accounts, and working to lower total cost of risk.
With prior experience as a Producer and Risk Advisor at a regional agency, Tyler designs client programs, builds comprehensive insurance solutions and develops relationships. His experience is in the construction, manufacturing and real estate industries.
Tyler has a Bachelor’s Degree in Business Administration from Washington and Lee University. He holds his Property & Casualty and Life & Health licenses, has his CLCS designation and is continuing his education with the pursuit of his CRIS designation. In the community, Tyler has held leadership roles and supports the Washington and Lee Alumni Association and At Jacob’s Well, an organization providing housing for Baltimore City’s homeless population.
Sharie Hefland
Client Executive Personal Lines
Sharie is an experienced and dedicated personal lines client executive at Wye River, renowned for her comprehensive understanding of insurance coverages, claims, and industry practices. With a decade of managerial experience at State Farm and Allstate, she has a proven track record of building successful teams and training new agents. Sharie specializes in serving families and retirees, focusing on personal lines and life insurance needs. Her commitment to each client extends beyond insurance sales as she educates them on controlling insurance rates and maximizing coverage through well-designed insurance plans.
Beyond her professional achievements, Sharie is actively engaged in community service. From her childhood involvement in Rotary International to her volunteer work at organizations like the Ronald McDonald House and Bea Gaddy's House, she has made outstanding contributions to charity. Sharie's passion for the arts is reflected in her support for the Baltimore arts community. With a background in business management and art history from Stevenson University and Rollins College, she possesses a diverse set of skills and interests.